Thursday, February 7, 2013

Remote Desktop Crashing Randomly? Try this!

I've been running into a maddening Remote Desktop crash lately and it was really getting on my nerves. So I toyed around until I am 99% sure I discovered what was causing the crash, and a solution for it.

Thankfully for me it was pretty simple. I had to disable sound on the Remote Desktop tool. I also disabled sound on the remote PC by going into Sounds and for Windows Sounds, selecting "No Sounds" just to be safe.

For whatever reason, sound was instantly crashing my RDP sessions. If I ever run into this issue again in the future on other PCs, I will disable sound and see if that resolves it.

The way I found out it was sound was I was using a messenger client, and everytime I sent a message, it would instantly crash. I realized I had sound enabled for sending messages. So, so check it out further, I went to the sound icon in the lower right and slid the volume bar up. Sure enough, when I let go of it, the "ding" sound that was supposed to play didn't, and I immediately got a crash just like when I was sending messages.

Fortunately so far my RDP sessions are working properly again. I'm using Windows 8 on both boxes, so I don't know if that has something to do with it or not. Most likely yes, as I don't recall this issue when I was using Windows 7 or earlier.

-Xplaced

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